A consumer categorized as having a low to moderate care management risk level would not receive which service?

A consumer classified as having a low to moderate care management risk level is generally considered to have less complex healthcare needs. Telephonic case management services are typically utilized for those who require more direct, ongoing support due to higher risk factors or more complicated health issues. These services are more intensive and are designed to monitor patients closely, offering frequent communication to help manage complex conditions or transitions of care.

In contrast, individuals with low to moderate risk may not need as much ongoing telephonic interaction and can often manage their care effectively through less intensive means, such as in-person consultations or referrals to specialists as needed. Emergency alert services may also be appropriate for these consumers, providing them with added security without requiring extensive management. Thus, a low to moderate risk consumer typically would not qualify for telephonic case management, as they do not present the same level of need that justifies this more intensive support structure.