A person providing assistance to a consumer cannot do what?

A person providing assistance to a consumer is not permitted to sign the enrollment application because this action requires the personal consent and signature of the consumer themselves. Signing an enrollment application on behalf of someone else could potentially lead to issues regarding consent and the accuracy of the information provided. The enrollment process is designed to ensure that the consumer is fully aware and agrees to the terms, conditions, and coverage details, which necessitates their personal involvement and signature.

In contrast, offering additional services, facilitating discussions about plan options, and even acting as a middleman for financial transactions can be roles that an assistant might reasonably take on, as these functions can enhance the consumer's understanding and access to the desired products without overstepping the critical boundary of direct consent and legal agreement embodied in the signatures on official documents.