Agent Rita Garcia must not do which of the following while conducting a marketing/sales event?

In a marketing or sales event, it is important for agents to present information that is accurate and compliant with regulations. Stating that a specific plan is the "best plan on the market" can be misleading and subjective, as what constitutes the "best" plan may vary based on individual needs, preferences, and circumstances. This type of statement can also violate regulations set forth by insurance oversight authorities, which require agents to provide balanced and truthful information about the plans being offered.

In contrast, offering refreshments, providing an overview of eligibility requirements, and distributing business cards are standard practices that are generally acceptable. These activities can enhance the experience for attendees and provide important information without making misleading claims. Thus, it is crucial for agents to avoid presenting opinions as facts and instead focus on factual, clear, and compliant communication when discussing insurance products during marketing events.