Before starting an enrollment, what information must agents disclose to the consumer?

The correct answer emphasizes the importance of transparency and thoroughness in the information provided to consumers during the enrollment process. Agents are required to disclose all benefits discussed accurately and completely. This means that consumers should receive a comprehensive understanding of the entire range of benefits available to them, rather than just a selective or limited set of information.

Providing complete information is essential for consumers to make well-informed decisions about their healthcare options. It ensures that they are aware of all potential services, coverage limitations, and benefits they are entitled to, fostering trust and facilitating a clearer understanding of their choices. This practice not only aligns with ethical standards in healthcare but is also a regulatory requirement to protect the rights of consumers.

While mentioning only popular benefits, legally required benefits, or benefits specific to dental care might seem sufficient, they would not offer the complete picture that consumers need to navigate their healthcare options effectively.