Do agents need to collect documentation for POA or authorized representation?

Agents do not need to collect documentation for Power of Attorney (POA) or authorized representation in every case because it is not universally mandated by regulations governing all aspects of healthcare representation. While it is important for agents to know who is authorized to discuss or handle aspects of a patient's care, and while collecting documentation may be advisable in some instances to ensure clarity and legality, there is no blanket requirement that applies across the board for all agents or situations.

In practice, the necessity for documentation often depends more on the specific circumstances of the representation and the policies of the insurance company involved. Therefore, while agents may want to have documentation for their records or if required by the company, it is not deemed a mandatory standard across all situations.