During which phase is a consumer expected to read the enrollment guide?

A consumer is expected to read the enrollment guide at the time they decide to enroll because this guide provides essential information about the available plans, coverage options, benefits, and the enrollment process itself. During this decision-making phase, the consumer is actively evaluating different plans, and the enrollment guide serves as a critical resource to help ensure they understand what each plan offers and the implications of their choices.

Reading the guide at this stage is important for making informed decisions about their healthcare coverage, ensuring they select a plan that aligns with their health needs and financial situation. The understanding gained from the enrollment guide can directly influence their decision on whether to enroll and which specific plan to choose, making it a key part of the enrollment process.