If a member enrolls in a MA plan, what must they do regarding their Medicare supplement policy?

When a member enrolls in a Medicare Advantage (MA) plan, it is generally required that they cancel their existing Medicare supplement policy, also known as Medigap. This process must be completed in writing to ensure proper documentation and compliance with Medicare regulations. By providing a written cancellation, the member protects themselves and the insurance provider, allowing for a clear record of the cancellation request.

This requirement is important because maintaining both Medicare Advantage and a supplement policy could lead to unnecessary premium payments and potential complications with overlapping coverage. Unlike traditional Medicare, Medicare Advantage plans often offer comprehensive benefits that replace the need for a supplement policy, making a formal cancellation necessary to streamline the member's Medicare experience effectively.

Thus, the written notification serves not only to meet regulatory requirements but also ensures that the member's healthcare plans are organized and clearly communicated to all parties involved.