On what basis do care management programs typically provide support to members?

Care management programs predominantly provide support to members based on a member's health risk level. This approach allows for targeted interventions tailored to individual needs, ensuring that resources are allocated efficiently. Members identified with higher health risks may receive more intensive management and support, while those with lower risks may access more general assistance.

This risk stratification is essential for optimizing health outcomes, as it focuses on addressing the specific needs of individuals, which can lead to better management of chronic conditions, reduction in hospital readmissions, and overall improved health status. By concentrating on health risk levels, these programs can also help in preventive care and education, ultimately contributing to the sustainability of healthcare resources and services.