What should Josh NOT inform Janine when advising her about enrolling in the 5-star plan?

Choosing to inform Janine that she can only change to a 5-star plan during the Annual Election Period is not accurate and could lead to confusion about her options. The 5-star Special Enrollment Period (SEP) allows beneficiaries to make changes outside of this typical enrollment window if they choose to enroll in a plan with a 5-star rating.

The 5-star plan has unique provisions that allow beneficiaries to switch to it at any time during the year, not limited to the Annual Election Period. This flexibility is one of the key benefits of 5-star plans, as they offer enrollees better service and satisfaction. By correctly advising Janine that she can enroll in a 5-star plan outside of the earned annual election periods, it empowers her with understanding her rights and options for healthcare coverage, which is essential for making informed decisions about her health plan.