When does approved extra help begin for a customer?

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The approved extra help benefits for a customer begin on the first day of the month in which the customer becomes eligible. This means that once a customer meets the criteria for extra help, they can start utilizing these benefits right away from the beginning of that specific month.

This policy is designed to ensure that customers can immediately receive the assistance they qualify for without delay, which is essential for those who might be relying on extra help to manage their healthcare costs effectively. Being proactive in granting benefits from the start of the month reflects the intention to provide timely support to individuals in need.

The other options suggest various timelines that could create unnecessary gaps in benefit coverage, which would not align with the goal of the extra help program to provide immediate assistance upon qualification.