When selling DSNPs, agents must:

When selling Dual Special Needs Plans (DSNPs), it is essential for agents to confirm the consumer's Medicaid level and ensure that the individual is entitled to Medicare Part A and enrolled in Part B. This is important because DSNPs are specifically designed for individuals who are eligible for both Medicare and Medicaid. Verifying the consumer's enrollment in Medicare Parts A and B, as well as their Medicaid eligibility, ensures that the agent is providing the appropriate information and service tailored to the individual’s needs.

Understanding the distinctions between DSNPs and other Medicare plans is crucial for compliance and for providing the correct coverage options. For instance, a person may qualify for a DSNP if they receive assistance through Medicaid, which typically covers additional costs that Medicare does not. Therefore, confirming this eligibility is a foundational step in the sales process to ensure that the consumer is receiving a product that aligns with their healthcare needs.

The other options do not encompass the required verification process that agents must perform. For instance, simply stating that a DSNP is a zero-dollar premium plan lacks the necessary depth of understanding and verification about the consumer's eligibility and is not sufficient on its own. Overall, option D encapsulates the critical components of eligibility for agents when dealing with DSNPs.