Which guideline is not allowed when accepting enrollment applications at a marketing/sales event?

Offering to hold an enrollment application for later submission is not permitted because it can lead to complications such as altered eligibility scenarios or miscommunication regarding the application timeline. This guideline is in place to ensure that all applications are processed in a timely manner and that there is clarity about the enrollment process.

In contrast, providing immediate enrollment assistance is encouraged as it helps potential members understand their options and facilitates efficient enrollment during the event. Collecting completed enrollment forms is also a standard practice, as it ensures that applications are submitted correctly and promptly. Explaining plan benefits during enrollment is essential for members to make informed decisions about their healthcare options, making this aspect an integral part of the enrollment process.