Which of the following are part of straightforward practices when servicing customers? (Select three)

Communicating clearly to alleviate any confusion is essential in customer service because it establishes transparency and fosters trust between the business and the customer. Clear communication helps customers understand the products, services, and policies of the organization, minimizing the likelihood of misunderstandings. By ensuring that customers receive information in a straightforward manner, businesses can create a positive experience that enhances customer satisfaction.

When servicing customers, providing the right information is also crucial. This ensures that customers receive accurate and relevant details about their inquiries or concerns, which aids in informed decision-making. Additionally, being upfront about what information means helps customers grasp complex concepts or terms that may be inherent to the service industry. Making information accessible and comprehensible enhances the customer experience and reduces the potential for dissatisfaction.

While offering discounts can be a strategy to attract customers, it is not necessarily a fundamental practice in servicing them effectively. Therefore, focusing on communication and clarity directly relates to providing excellent customer service.