Which of the following is NOT a focus of compliance training?

Compliance training is primarily designed to educate employees about the laws, regulations, and internal policies that govern their work environment. The focus of such training includes ensuring that staff is aware of and adheres to regulatory requirements, promoting ethical behavior by reporting any instances of misconduct, and understanding topics such as Fraud, Waste, and Abuse (FWA) that can affect organizational integrity and financial health.

Improving personal sales techniques, however, is not inherently a focus of compliance training. While sales techniques may be part of broader employee development programs, they do not directly align with the core principles of compliance, which revolve around legal adherence and ethical standards. Instead, compliance training emphasizes understanding and navigating the legal landscape of the industry and maintaining the organization’s ethical standards, rather than enhancing individual sales abilities. Therefore, this distinction highlights why improving personal sales techniques is not included in the primary objectives of compliance training.