Which practice is prohibited when engaging with potential clients at events?

Using pressure tactics when engaging with potential clients at events is prohibited because this practice undermines the fundamental principles of ethical sales and client relations. Pressure tactics can create a hostile environment, making clients feel uncomfortable and coerced into making decisions against their best interests. Ethical engagement emphasizes providing information, answering queries, and respecting potential clients' decision-making processes without resorting to manipulation or urgency.

In contrast, offering refreshments during presentations, providing health literature, and answering questions about Medicare are generally acceptable practices that can enhance client engagement and provide valuable information. These actions promote a welcoming atmosphere, support informed decision-making, and allow individuals to explore their options without feeling rushed or pressured.