Which statement best describes a care management program for members?

A care management program is designed to support members by addressing their unique health care needs. This tailored approach acknowledges that each individual may have different medical conditions, levels of health literacy, and specific challenges to accessing care. By customizing the care management strategies to fit these unique profiles, the program can more effectively assist members in managing their health, navigating the healthcare system, and achieving better health outcomes.

This individualized focus is crucial because a one-size-fits-all strategy would not adequately address the diverse needs of the member population. For instance, a member with multiple chronic conditions might require a more intensive and coordinated care approach than someone with a single, manageable health issue. Thus, the effectiveness of these programs largely depends on how well they align with the specific needs of each member, making the correct statement that care management programs vary based on the member's unique health care requirements.